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Privacy Policy

Last updated: June 14, 2026

Welcome to NeonCheer. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy describes how NeonCheer (collectively referred to as "we", "us", "our", or "NeonCheer") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store (the "Site") or otherwise communicate with us (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Personal Information We Collect

To provide you with a curated shopping experience, we collect personal information from various sources depending on how you interact with our Site.

  • Information You Provide Directly to Us: Name, email address, phone number, shipping address, and billing address provided during checkout or account registration.

  • Information We Collect Automatically (Usage Data): Technical information collected via cookies, including device type, browser type, IP address, and your navigation patterns on the Site.

  • Information Obtained from Third Parties: Data from our e-commerce platform host, payment processors, and fulfillment partners to ensure seamless order delivery.

2. How We Use Your Personal Information

We use your personal information only for legitimate and specific business purposes:

  • Providing and Improving Services: Processing payments, fulfilling orders, arranging shipping, managing accounts, and customizing your shopping experience.

  • Customer Support: Responding to your inquiries, handling complaints, and maintaining our business relationship with you.

  • Marketing and Advertising: Sending promotional communications and targeted advertisements based on your preferences (you can opt out at any time).

  • Security and Fraud Prevention: Authenticating accounts and detecting potential fraudulent, illegal, or malicious activities to protect our system and users.

3. Cookies and Tracking Technologies

We use Cookies to power and improve our Site, remember your actions and preferences, and analyze user interactions. Most web browsers accept Cookies by default, but you can adjust your browser settings to remove or reject them.

4. How We Disclose Personal Information

We do not sell your personal information. We only share your data with trusted third parties under the following circumstances:

  • Service Providers: Essential vendors such as payment processors, shipping carriers, and IT infrastructure providers.

  • Marketing Partners: Advertising networks (such as Google or Facebook) to display relevant ads that align with your interests.

  • Legal Reasons: When required by law or government authority to comply with legal obligations.

5. Security and Retention of Your Information

We implement strict technical and organizational measures to safeguard your personal data against loss, theft, or unauthorized access. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory requirements.

6. Your Rights and Choices

Depending on where you reside, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. You can also opt out of promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us at: