✨ Transform Your Idea Into Art (Free Mockup Inside!)✨

FAQs

Does the sign get hot? Is it safe to leave on overnight?

No, it uses LED technology so it doesn't generate significant heat safe to leave on for hours or overnight.

How is it installed? Do I need to drill into the wall?

The sign comes with a pre-installed hanging system. You can hang it with screws or adhesive hooks, no drilling required setup takes just a few minutes.

What power supply does it use? Will it work in my country?

It comes with a 12V adapter that automatically matches the correct plug type (US/UK/EU/AU) based on your shipping address, so no extra adapter is needed.

Can I use this sign outdoors?

The standard version is designed for indoor use only. If you need a waterproof outdoor version, please contact supportneoncheer@gmail.com for guidance.

Can I use it in my car?

Only use with a 12V power source — do not use with a 24V port. If you plan to install it in a vehicle, please contact supportneoncheer@gmail.com before ordering for proper guidance.

How long does production and shipping take?

3–5 business days for production (each item is made to order) plus 7–12 business days for shipping, with worldwide tracking.

Can I order a custom logo or club not listed on the site?

Yes, send your request to supportneoncheer@gmail.com. You'll get a free design mockup with unlimited revisions before production begins.

What's your return policy?

Returns are accepted within 30 days if the item is unused and in original condition. Since each sign is custom-made, returns aren't accepted for change-of-mind reasons only for defects or shipping damage.